Returns & Exchanges

 

 

RETURNS / EXCHANGES OF DAMAGED PRODUCTS

If you have received a damaged product, first of all please accept our apology, and secondly, you can send it back for a free exchange or refund. Items must be unworn and returned in the condition in which it was received.

  • Include a copy of the confirmation email from your order and note the new size or item desired (if applicable). We cannot guarantee all items and sizes will be in stock.

  • Mail the package to: Hand Lettering Co., 4903 Morena Blvd., Suite 1213, San Diego, CA 92117

  • Please notify us that the return is on the way by sending an email to hi@handlettering.co

  • Once your return is received, your new item(s) will be shipped out at no additional cost or a refund will be issued. We will also issue a refund of your original shipping cost to reimburse your return shipping.

RETURNS / EXCHANGES OF WRONG ITEMS PURCHASED

If you ordered the wrong size or have simply changed your mind about your purchase, you can send it back for an exchange or refund, however you will be responsible for return shipping costs. Please thoroughly check item sizing and and measurements to be sure you are ordering the appropriate size. Items must be unworn and returned in their original condition.

  • Include a copy of the confirmation email from your order and note the new size or item desired (if applicable). We cannot guarantee all items and sizes will be in stock.

  • Mail the package to: Hand Lettering Co., 4903 Morena Blvd., Suite 1213, San Diego, CA 92117

  • Please notify us that the return is on the way by sending an email to hi@handlettering.co

  • Once your return is received, your new item(s) will be shipped out at no additional cost or refund will be issued.